![]() ![]() NOTE: If your printer does not display in the list, make sure the printer is connected, turned on, has power, and is ready to print. In the Printers list, click your HP printer, and then click the Minus button to delete it.įind and select the name of your printer from the Printer list, and then click Add to add your printer. ![]() Make sure your Mac is connected to the Internet. Remove the printer queue from the list of printers, and then add it again. Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer.ĭelete the existing print queue and add the printer. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list. Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.įind the printer names that match your printer from the list of devices. Remove multiple printers from the printer list.Ĭheck for multiple devices in the Printers list, and then remove any extra entries other than one in idle status. Try printing again and note what happens. If the printer does not turn on by itself, press the Power button to turn it on. Reconnect the power cord to the rear of the printer. Plug the power cord back into the wall outlet. Unplug the power cord from the wall outlet. With the printer turned on, disconnect the power cord from the rear of the printer. Make sure the printer is idle, not making any sounds, before continuing. Chinese to the HP Forums, this is a great location to get assistance! I read your post and see that you are getting printer offline issue on HP ENVY 5660 Printer. I would like to help you resolve this issue.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue. If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windowsġ3.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’Ħ.) Open up the run command with the “Windows key + R” key combo.ħ.) Type printui.exe /s and click Ok. Please uninstall the printer driver from root level and download the full feature softwareġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. I have gone through your Post and would like to help ![]()
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